Here's a detailed list of the top 18 CRM unicorn startups as of 2024, along with key details about each company:

1. Talkdesk

Description: Talkdesk is a cloud-based contact center and support platform that empowers any organization to deliver better experiences to their customers, fans, and employees.

  • Valuation: $10.00B (October 2018)

  • Country: United States

  • State: California

  • City: San Francisco

  • Founded: 2011

  • Founders: Cristina Fonseca, Tiago Paiva

  • Employees: 1,000-5,000

  • Funding: $504.77M

  • Funding Rounds: 8

  • Number of Investors: 17

  • Website

2. ServiceTitan

Description: Service Titan is a field management software that uses cloud technology to increase sales leads and customer experiences of home services businesses.

  • Valuation: $9.50B (November 2018)

  • Country: United States

  • State: California

  • City: Glendale

  • Founded: 2012

  • Founders: Ara Mahdessian, Vahe Kuzoyan

  • Employees: 1,000-5,000

  • Funding: $1,098.84M

  • Funding Rounds: 8

  • Number of Investors: 16

  • Website

3. Gong

Description: Gong.io is a platform for analytics for growth, that empowers business insights through data collection, visualizations, and automation.

  • Valuation: $7.25B (August 2020)

  • Country: United States

  • State: California

  • City: Palo Alto

  • Founded: 2015

  • Founders: Amit Bendov, Eilon Reshef

  • Employees: 500-1,000

  • Funding: $583.00M

  • Funding Rounds: 7

  • Number of Investors: 13

  • Website

4. ContentSquare

Description: Contentsquare develops a digital experience analytics platform that enables businesses to track online customer behavior.

  • Valuation: $5.60B (May 2021)

  • Country: France

  • City: Paris

  • Founded: 2012

  • Founders: Jonathan Cherki

  • Employees: 500-1,000

  • Funding: $812.00M

  • Funding Rounds: 5

  • Number of Investors: 11

  • Website

5. Icertis

Description: Icertis simplifies contract management and provides real-time insights. More than just a one-stop shop for contracts, Icertis takes all the guesswork out of ensuring compliance and mitigating risk.

  • Valuation: $5.00B (July 2019)

  • Country: United States

  • State: Washington

  • City: Bellevue

  • Founded: 2009

  • Founders: Monish Darda, Samir Bodas

  • Employees: 1,000-5,000

  • Funding: $371.50M

  • Funding Rounds: 9

  • Number of Investors: 12

  • Website

6. Outreach

Description: Outreach is an all-in-one sales engagement platform to increase sales productivity across the enterprise by optimizing consumer interactions.

  • Valuation: $4.40B (April 2019)

  • Country: United States

  • State: Washington

  • City: Seattle

  • Founded: 2011

  • Founders: Andrew Kinzer, Gordon Hempton, Manny Medina, Wes Hather

  • Employees: 500-1,000

  • Funding: $489.78M

  • Funding Rounds: 14

  • Number of Investors: 36

  • Website

7. Iterable

Description: Iterable provides a marketing automation platform designed to optimize and measure every customer interaction.

  • Valuation: $2.00B (June 2021)

  • Country: United States

  • State: California

  • City: San Francisco

  • Founded: 2013

  • Founders: Andrew Boni, Justin Zhu

  • Employees: 500-1,000

  • Funding: $342.40M

  • Funding Rounds: 7

  • Number of Investors: 19

  • Website

8. Kajabi

Description: Kajabi offers a subscription service to people who want to monetize their expertise, offering tools for creating websites, online classes, newsletters, podcasts and collecting payment from members.

  • Valuation: $2.00B (May 2021)

  • Country: United States

  • State: California

  • City: Irvine

  • Founded: 2010

  • Founders: Kenny Rueter, Travis Rosser

  • Employees: 250-500

  • Funding: $550.00M

  • Funding Rounds: 2

  • Number of Investors: 6

  • Website

9. Front

Description: Front is a communication hub that helps businesses build strong customer relationships through digital channels.

  • Valuation: $1.70B (June 2022)

  • Country: United States

  • State: California

  • City: San Francisco

  • Founded: 2013

  • Founders: Laurent Perrin, Mathilde Collin

  • Employees: 251-500

  • Funding: $203.60M

  • Funding Rounds: 6

  • Number of Investors: 45

  • Website

10. ASAPP

Description: ASAPP expands AI to boost human productivity and automate the world's workflows through research breakthroughs.

  • Valuation: $1.60B (May 2021)

  • Country: United States

  • State: New York

  • City: New York

  • Founded: 2014

  • Founders: Gustavo Sapoznik, Marcus Westin

  • Employees: 250-500

  • Funding: $312.57M

  • Funding Rounds: 4

  • Number of Investors: 15

  • Website

11. Clio

Description: Clio is a collection of web-based applications that assist law firms in managing their practices and collaborating with clients.

  • Valuation: $1.60B (April 2021)

  • Country: Canada

  • State: British Columbia

  • City: Burnaby

  • Founded: 2008

  • Founders: Jack Newton, Rian Gauvreau

  • Employees: 500-1,000

  • Funding: $415.79M

  • Funding Rounds: 5

  • Number of Investors: 10

  • Website

12. Zenoti

Description: Zenoti offers a cloud-based spa management platform that enables salons and spas to manage their business operations in real time.

  • Valuation: $1.50B (December 2020)

  • Country: United States

  • State: Washington

  • City: Bellevue

  • Founded: 2010

  • Founders: Dheeraj Koneru, Saritha Katikaneni, Sudheer Koneru

  • Employees: 250-500

  • Funding: $179.85M

  • Funding Rounds: 7

  • Number of Investors: 6

  • Website

13. GupShup

Description: Gupshup is the original community platform that allows people to share short messages with their friends and family in real time, from their phone or browser.

  • Valuation: $1.40B (April 2021)

  • Country: United States

  • State: California

  • City: San Francisco

  • Founded: 2004

  • Founders: Beerud Sheth, Dr Milind R Agarwal, Rakesh Mathur

  • Employees: 250-500

  • Funding: $387.00M

  • Funding Rounds: 8

  • Number of Investors: 16

  • Website

14. Intercom

Description: Intercom is a customer engagement platform that helps you build better relationships with your target audience.

  • Valuation: $1.28B (March 2018)

  • Country: United States

  • State: California

  • City: San Francisco

  • Founded: 2011

  • Founders: Ciaran Lee, David Barrett, Des Traynor

  • Employees: 500-1,000

  • Funding: $350.71M

  • Funding Rounds: 10

  • Number of Investors: 35

  • Website

15. G2

Description: G2 operates a software marketplace for business organizations to research, buy, and manage their software and services.

  • Valuation: $1.10B (June 2021)

  • Country: United States

  • State: Illinois

  • City: Chicago

  • Founded: 2012

  • Founders: Godard Abel, Mark Myers, Matt Gorniak, Mike Wheeler, Tim Handorf

  • Employees: 500-1,000

  • Funding: $265.07M

  • Funding Rounds: 7

  • Number of Investors: 22

  • Website

16. LeadSquared

Description: LeadSquared is a platform for sales execution and marketing automation that enables businesses to track, nurture, and manage leads.

  • Valuation: $1.00B (June 2022)

  • Country: India

  • State: Karnataka

  • City: Bangalore

  • Founded: 2011

  • Founders: Anand Kumar, Nilesh Patel, Prashant Singh, Sudhakar Gorti, Sukhbir Kalsi

  • Employees: 1,001-5,000

  • Funding: $187.94M

  • Funding Rounds: 4

  • Number of Investors: 5

  • Website

17. Aircall

Description: Aircall is a cloud-based contact center solution that interacts with CRM, productivity, and help desk software.

  • Valuation: $1.00B (June 2021)

  • Country: United States

  • State: New York

  • City: New York

  • Founded: 2014

  • Founders: Jonathan Anguelov, Olivier Pailhès, Pierre-Baptiste Béchu, Thibaud Elziere, Xavier Durand

  • Employees: 250-500

  • Funding: $225.63M

  • Funding Rounds: 9

  • Number of Investors: 24

  • Website

18. FXiaoKe

Description: FXiaoKe is a cloud-based mobile communication platform that leverages the power of social media and mobile devices to improve team performance.

  • Valuation: $1.00B (July 2015)

  • Country: China

  • State: Beijing

  • City: Beijing

  • Founded: 2011

  • Founders: Luo Xu

  • Employees: 250-500

  • Funding: $293.00M

  • Funding Rounds: 9

  • Number of Investors: 11

  • Website